San brings with him over 17 years of world-class technology leadership experience. Most recently, he was based in San Francisco as the Vice President of Engineering at Slack, a leading business communication platform. San was responsible for driving core product interoperability, mobile & desktop client capabilities, and overseeing the self-service business unit. He built Slack’s engineering development centre in India and oversaw engineering organizations across the U.S and Canada. San joined Slack prior to its 2019 public offering, where he helped scale up the organization and product development process during the company’s hypergrowth stage. He previously held leadership positions at LinkedIn, Yahoo!, several early stage startups, and also helped found two successful companies.
San’s track record as a passionate engineering leader and team player at both scaling startups and global giants makes him a strong addition to the ShopBack team. Technology is the core enabler for us to deliver Better Shopping, Every Day to tens of millions of ShopBack users across the Asia-Pacific. San’s experience in building leading infrastructure, helping businesses scale and growing high-performance organizations will help us accelerate the growth of ShopBack.” said Henry Chan, Co-founder and CEO of the ShopBack Group.
"I’m beyond excited to join ShopBack at this inflection point in the company’s growth. I see a lot of energy, drive, momentum, and hunger to win from the team, along with challenges to overcome. I see this as a multistage rocket heading into space. For the last 7 years, the team has been flying the first-stage booster to propel the entire rocket upwards. Now we are at the point of firing the second-stage rocket with more resources, more talented team members, more product offerings, and more users to go to orbit. At this inflection point, the next few years are where the hard work of the last 7 years pays off. Everything we do now will have a bigger impact than ever. We will deliver more than we ever have for our users to accomplish our mission of 'Better Shopping, Every Day'. That's why I'm here and can't wait to help drive the second-stage rocket with this talented team," said San, Chief Technology Officer.
San joins ShopBack during a period of transformative growth. The Group acquired hoolah, a leading “buy now, pay later” (BNPL) player in Southeast Asia, in December 2021, and launched a new payment product, ShopBack Pay, in Q1 2022. During the same period, it also appointed ex-Zip executive Hamish Moline as Managing Director, Financial Services, and ex-Fave executive Aik-Phong Ng as Managing Director, In-Store and Payments.
“We are excited to welcome San on board,” said Chan. “As we build out our senior leadership bench, our partners and users can look forward to a more rewarding and delightful experience across our full suite of shopping product lines.”
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across 11 markets. In 2023, the Group expanded its offerings into Germany, signalling its entry into the European market.
Driven by the vision to be the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.
Founded in 2014, ShopBack now powers over US$4 billion in annual sales for over 20,000 online and in-store partners. Facilitating upwards of half a million transactions daily, ShopBack continues to provide value to both members and merchants through its innovative offerings. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.