Report a vulnerability
We value the work of security researchers in keeping our platform safe. If you find a potential vulnerability in any ShopBack website or app, please report it responsibly.
Contact our Security Team at security@shopback.com.
We are committed to responding promptly and fairly.
Reporting process
To help us assess and act quickly, please include :
1. Affected asset & feature
- URL, domain, endpoint, app screen
2. Impact analysis
- What the issue is and why it matters
3. Steps to reproduce
- Clear steps, commands, interactions
- Attach screenshots / videos
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