SINGAPORE
Hello!
Full Time Roles
Product, Engineering, Design, Data
- Craft motion UX behaviors, systems and animations that orient, guide, and add delight for customers
- Produce motion studies for user flows, leadership presentations, and quickly iterating on multiple design solutions
Experience in UI design – creating wireframes, visual designs, beautiful icons and elegant layouts for any type of device (desktop, mobile, tablet)
- Clearly articulate the web/app design vision and then collaborate closely with product owners and designers to ideate new products and features
- Develop pixel-perfect specs and design documentation, based on product requirements
- Collaborate closely with engineers to ensure creative styles are within technical constraints
- Grow, develop, and manage a team of talented Data Engineers
- Drive vision to build a modern Data Platform at ShopBack
- Develop and deliver high-impact, forward-looking roadmaps for your team
- Strong ownership of the end to end analytics cycle
- Build scalable data solutions, identify areas for improvement in current processes and implement frameworks to enable scale
- Develop a deep understanding of the business/product direction and build strong partnerships with key internal stakeholders
- Collaborate with QA engineers across our 3 technology hubs to improve service quality and delivery velocity
- Improving coverage of existing and new platforms on both native mobile and responsive web apps
- Identify bugs in new and existing code, determine root causes, and suggest possible bug fixes
- Build stable, performant, and high quality Android application based on designs and requirements
- Code, test, document, and release Android application adhering to ShopBack’s engineering standard and industry best practices
- Strong knowledge in Android SDK, Kotlin, Android Architecture Components
- Work on advanced Recommendation System to improve experience of ShopBack customers
- Small and Big Data modeling work: Python, Scala, Spark
- Can communicate concisely and persuasively with engineers, product managers and business stakeholders
- Build stable, performant, and high quality iOS application based on designs and requirements
- Code, test, document, and release iOS application adhering to ShopBack’s engineering standard and industry best practices
- Strong knowledge in iOS SDK, Swift, MVVM pattern
- Perform code reviews of each other’s PRs to ensure correctness and maintain software quality
- Collaborate daily to deploy valuable features frequently
- Plan, design and build features that empower our business and delivers impact to our customers
- Understand, architect, and develop web applications using latest technologies
- Collaborate with product, data, and design to define the future of the ShopBack experience
- Manage and contribute code to large scale projects from inception to completion
- Build reusable code and libraries for future use
- Contribute to the ideation, technical design, implementation, and testing of product features
- Produce high quality software following good architecture and design principles that are scalable
- Design & deliver thoughtfully crafted REST APIs to drive the interactions between our client applications and backend services
- Partner with the product team to set engineering priorities, estimate scope of work, define release schedules, and track progress.
- Fostering technical skill development and professional growth of team members using coaching and hands-on learning
- Ability to define, forecast and document metrics for engineering excellence and designing processes to deliver
- Driving the entire strategic and technical direction for ShopBack
- As a member of the leadership team, the CTO will envisage and establish the technical vision for the business
- Strong understanding of business landscapes to create and drive new value propositions for our stakeholders (ShopBackers, Users & Merchants)
- Redefine ShopBack as a multi-value proposition product and deliver a unified, harmonious, and intuitive user experience across the entire customer lifecycle
- Oversee the entire customer lifecycle funnel, from new sign-ups to the most loyal users
- Manage and develop up to 5 product teams across multiple countries
Commercial
- Own the regional campaign calendar and partner closely with both regional and local leadership to drive organization goals via conceptualization of Mega campaigns and key marketing initiatives
- Lead and develop strategy and growth initiatives to grow specific user segments alongside local and regional teams with data-driven experimentation efforts
- Focus on end to end campaign management and optimization keeping user journey in mind to drive initiatives to increase awareness, engagement, conversion and retention
- Lead the analytics and storytelling from the insights, being a strategic thinking partner of CPGs
- Architect, analyst, and storyteller to drive data-actionable insights enabling the optimization of campaigns and brand performance within the ShopBack platform
- Own the performance analytics
- Analyse and report the business performance: monitor key metrics and alert the business on the potential issues
- Develop a comprehensive and aligned strategic marketing plan to drive awareness, customer acquisition, growth, and retention.
- Be responsible for demand growth and user development funnels on both existing and new business initiatives within ShopBack.
- Provide leadership, coaching and direction to a high-performance team; ensuring that they are well briefed, supported and that they work as effective members of the wider team, and deliver on their objectives.
- Oversee local Finance teams for financial reporting, operations and compliance matters.
- Plan, direct and coordinate all accounting operational functions within the Group.
- In charge of Group audit, consolidation and inter-office reporting matters in compliance with SFRS and Group policies.
- Act as the regional advisor for all local finance teams on accounting matters.
- Design and execute digital media strategies and leverage on paid marketing channels to drive company growth
- Collaborate with local marketing teams in campaign creation and execution
- Manage and be responsible for channel performance of Facebook Ads, Google Ads, network campaigns and etc.
- This is a role with our latest product : ShopBack GO - a brand new initiative that helps customer earns Cashback in the offline world, and allowing merchants to execute marketing initiatives effectively and efficiently
- To be part of a new team in driving our business development efforts in ShopBack GO
- To establish and execute the company’s plan in acquiring merchant partners
- Proactively engage and cultivate relations with media, industry, and other relevant stakeholders to promote our corporate image and ensure coverage of our various business and programs
- Work with the leadership team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them
- Strategize, manage and implement strategic public relations plan
- Own the creation of communication assets by guiding the graphic design team with key insights on banner performance.
- Analyse, strategize and plan marketing mix and assortment to ensure consistent category growth.
- Conduct market research and uncover consumer insights into understanding product features and how best to leverage existing tools to drive KPI.
- Build and lead a high-performing regional product marketing team.
- Craft positioning, messaging, and go-to-market plans to bring new products and features to the market.
- Work cross-functionally with the product team, commercial/country, and the rest of the marketing team to align product messaging and customer education efforts across regions and channels.
- Work closely with the Country General Manager supporting across various business units and functions (sales/marketing/operations etc)
- Independently manage projects end-to-end including scoping, problem/issue structuring, analysis and managing cross functional stakeholders
- Define, monitor and evaluate key business metrics, conducting analysis which lead to actionable insights for continuous improvement
- Heavy involvement with Group audit, including but not limited to manual quantifications of revenue & COGS, consolidation and preparation of Group financial statements.
- Liaise with auditors and tax agent as to support audit, tax and other statutory requirements.
- Prepare quarterly GST returns.
- Sourcing and generating talent pool for key hires in Korea
- Support in coordinating the interview process
- Create, build and maintain strategic talent-mapping, for potential passive candidates to fill current and prospective roles
- Participate in the recruitment lifecycle, which involves sourcing, screening, and selection of ideal candidates
- End-to-end planning, development, implementation and coordination of marketing ideas
- Study company’s products/features and translate these into benefits and use cases for audiences
- Drive go to market strategies for features to drive adoption and usage
- Make data-driven decisions utilizing internal tools, to measure and optimize channel/ campaign effectiveness
Internships
- Be part of a new team in driving our business development efforts in a strategic project
- Speaking with merchant partners to see how we can help to scale their business in meaningful ways
- Own a KPI yourself and immerse yourself in the Startup culture of owning change and executing new projects
- Manage all deal content on ShopBack FOMO
- Execution of monthly marketing campaigns
- Maintain relationships with top FOMO contributors
- Analyze product performance with a data-driven mindset
- Design and build features to improve the user experience of browsing and sharing deals
- Front end web development using Vue.js with Tailwind CSS
- Back end API development using Rust with MySQL
- End-to-end planning, development, implementation and coordination of marketing ideas
- Conceptualize, organize and maintain content on the extension, ensuring its accuracy and relevance
- Liaise with marketing teams in regional markets to ensure end to end implementation of marketing campaigns
- Produce high quality software following good architecture and design principles that are scalable
- Participate in code and design reviews to maintain our high development standards
- Learn and implement best practices for the full software development life cycle
- Campaign creation: Ideate and execute marketing campaigns to drive key targets
- Campaign and ad testing: Generate, execute and evaluate test ideas through various test methods eg: A/B testing
- Channel management: Manage campaign performance on Facebook, Google and other marketing channels
- Sourcing and generating talent pool for key hires in Korea
- Support in coordinating the interview process
- Create, build and maintain strategic talent-mapping, for potential passive candidates to fill current and prospective roles
- Participate in the recruitment lifecycle, which involves sourcing, screening, and selection of ideal candidates
- Create and executive social branding content on our channels, including but not limited to Instagram, Facebook community, Telegram channels, and more.
- Work with our creatives to design and execute social media campaigns.
- Coordinate with campaign managers, and key account managers to support marketing campaigns and highlight our merchants.
SINGAPORE
77 Ayer Rajah Crescent
#03-23, Singapore 139954
MALAYSIA
Suite 1-1, Level 1, UOA Corporate Tower, Avenue 10, The Vertical, Bangsar South City, No.8 Jalan, Kerinchi, 59200 Kuala Lumpur
TAIWAN
台北市松山區南京東路四段1號14樓
14F., No. 1, Sec. 4, Nanjing E. Rd., Songshan Dist., Taipei City 105, Taiwan (R.O.C.)
INDONESIA
Wisma 77 Building, 15th Floor, Zone 1 & 2A, Jl. Let. Jend. S. Parman Kav. 77
Slipi Sub-district, Palmerah District, West Jakarta 11410
PHILIPPINES
23rd Floor Menarco Tower,
32nd St, Taguig City,
Metro Manila, Philippines
KOREA
서울시 서초구 서초대로77길 55, 6층
English: Floor 6, 55, Seocho-daero 77-gil, Seocho-gu, Seoul, Korea 06611
THAILAND
No. 50 GMM Grammy Place, Unit 1910, Sukhumvit 21 (Asoke) Road, Khlong Toei Nuea Sub-district, Watthana District, Bangkok 10110
AUSTRALIA
Level 17, 580 George Street
Sydney, NSW
2000
(Level 10 to check in)
VIETNAM
5th Floor, Lotte Mart Phu Tho,
No. 968, 3/2 Street, Ward 15,
District 11, Ho Chi Minh City
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