• SINGAPORE

    Hello!

  • Full Time Roles

     

    Product, Engineering, Design, Data

    • Manage and oversee the engineering team 
    • Responsible for hiring, mentoring and development of our team of engineers to grow a high-performance engineering organization
    • Collaborate with product & technology teams to deliver major initiatives that drive our customer growth
    • Architect and drive the ShopBack's next-generation data platform.
    • Code with the ability to scale with large data in the nearest real-time.
    • Drive continuous improvement in the efficiency and flexibility of the platform and services 
    • Maintain a high-quality robust codebase
    • Manage and contribute code to large scale projects from inception to completion
    • Build a great product that impacts consumer online behavior - we’re proud that our product is changing the way people shop online
    • Develop and implement new features on the Android platform
    • As part of an agile team, you'll work closely with the UX Designers, Product Owners, Test Engineer, and other Android Engineers to optimize our ShopBack Android mobile app
    • Rapidly build, iterate, test and deploy new features and products
    • Develop and implement new features on the iOS platform
    • As part of an agile team, you'll work closely with the UX Designers, Product Owners, Test Engineer, and other iOS Engineers to optimize our ShopBack iOS mobile app
    • Rapidly build, iterate, test and deploy new features and products
    • Design, develop, implement, and maintain new and existing web-based applications
    • Coordinate with engineering to define and prioritize engineering projects.
    • Able to work in a dynamic and diverse engineering culture - every day, we learn from each other, brainstorm and execute ideas
    • As part of the DevOps team you will advise the organization as to which technology stacks / cloud / data solutions to use
    • Ensure that systems are always available, fast and highly scalable to accommodate unprecedented demand.
    • Manage and monitor a multi-datacenter regional environment
    • Be the owner of key metrics of product/business and design reports/dashboards to measure and monitor key metrics of product/business so that internal teams can assess growth and be alerted to potential issues.
    • Understand business/product direction and partner with stakeholders to deep dive into our data to discover insights, guide decision making and identify areas for business/product growth.
    • You will be a key contributor for architecting and building ShopBack's next-generation data platform
    • Code with the ability to scale with large data in the nearest real-time.
    • Drive continuous improvement in the efficiency and flexibility of the platform and services 
    • Understand the UX design process and collaborate with design team to define and design solutions and features that solve high intensity user pain points
    • Drive the design process of digital products that attract, convert and retain users in line with business objectives by solving challenging user experience challenges with simple, empathetic solutions
    • Join product designers to contribute end-to-end UX and design audits to identify highest impact design solutions to increase user conversion and retention
  • Commercial

    • End-to-end planning, development, implementation and coordination of marketing ideas, both in online and offline space
    • Conceptualize, organize and maintain campaign content, ensuring its accuracy
      and relevance
    • Work closely with multiple channel owners (account managers, paid
      marketing, partnerships, social media, CRM, product) to develop effective strategies for customer acquisition and user engagement
    • Design and execute digital media strategies and leverage on paid marketing channels to drive company growth
    • Collaborate with local marketing teams in campaign creation and execution
    • Manage and be responsible for channel performance of Facebook Ads, Google Ads, network campaigns and etc
    • Ensure smooth onboarding process for all signed partners
    • Cultivate strong long-standing business-client relationships through regular check-ins and by analyzing performance metrics, understanding clients’ objectives and subsequently suggesting promotional support
    • Assist with clients’ requests or issue escalations as needed
    • This is a role with our latest product : ShopBack GO - a brand new initiative that helps customer earns Cashback in the offline world, and allowing merchants to execute marketing initiatives effectively and efficiently
    • To be part of a new team in driving our business development efforts in ShopBack GO
    • To establish and execute the company’s plan in acquiring merchant partners
    • Manage communication channels to drive customer lifecycle programs including nurture and referral 
    • Develop strategic acquisition and referral marketing plans to drive growth and maximise immediate and long-term goals
    • Partner with multiple channel owners to develop effective strategies for customer acquisition and user engagement
    • Direct reporting to the CEO to be part of the end-to-end innovation and execution of new initiatives and performance/product improvement projects
    • Partner with the CEO to help solve business and product issues, using information gathered from data analysis, marketing insights, and commercial knowledge
    • Drive and manage a wide variety of projects ranging from new project launches, to end-to-end implementation of high priority initiatives, to building and implementing companywide initiatives
    • Maintain, retain and explore successful business partnerships with strategic partners in Singapore and managing all aspects of the interaction with our partners
    • Manage our relationships and partnerships with external media agencies
    • Broaden the adoption of ShopBack through establishing partnerships with quality bases that synergises with our offerings
    • Direct reporting to the Head of Expansion to be part of ShopBack’s new market launches
    • Partner with the Head of Expansion to help solve business and product issues, using information gathered from data analysis, marketing insights, and commercial knowledge
    • Drive and manage a wide variety of projects ranging from new project launches, to end-to-end implementation of high priority initiatives, to building and implementing company wide initiatives
    • Ensure data accuracy, reliability, confidentiality, timeliness and completeness, validate payroll with vendors and ensure accurate and timely payroll
    • Oversee day-to-day activities for the core HR processes covering employee data management.
    • Champion process optimization projects to improve the delivery of our HR Operations Services

    Head of Marketing (ShopBack GO)

    • Exhibit strong leadership qualities and lead by example, creating an inspiring team environment with effective communication skills to manage, engage and motivate the team.
    • Ownership of the conceptualising, implementation, and executing end-to-end marketing strategies (online and offline) to drive the growth of ShopBack Go
    • Metrics/ROI focused as well as understanding of sales and market integration
    • To be part of a team in driving our business development efforts in a strategic category
    • Evaluate, negotiate, and acquire key merchant partners that would support the company’s business plan and goals.
    • Conduct market and potential clients’ research for our target category and establish a long-term positive relationship with merchant partners.
    • Identifying growth opportunities to drive organic traffic
    • Work closely with the regional team in executing SEO project across countries and ensuring SEO best practices are properly implemented
    • Executing SEO campaigns which includes but not limited to keyword research, technical optimization, link building, content creation etc
    • Curate and deliver content across all CRM channels to ensure relevant content for ShopBack users
    • Optimize CRM real estate to allocate adequate exposure for ShopBack merchants
    • Constantly test and optimize CRM content and calibrate best practices that can be applied across the region
    • End-to-end planning, development, implementation and coordination of marketing ideas
    • Conceptualize, organize and maintain content on the extension, ensuring its accuracy and relevance
    • Work closely with multiple channel owners (account managers, paid
      marketing, partnerships, social media, CRM, product) to develop effective 
  • Internships

    • Fully own and manage newsletter communications for 1-2 countries
    • Develop content management strategy to efficiently allocate exposure of merchants across countries and verticals
    • Curate, deliver and test newsletter content, constantly calibrating best practices that can be applied across the region
    • Assist in the conceptualization and execution of marketing campaigns 
    • Liaise with internal stakeholders to create day-to-day marketing collaterals for the website and mobile app
    • Optimize website banners and analyse website performance and data on a regular basis, sharing insights with the internal marketing team
    • Campaign creation: Ideate and execute marketing campaigns to drive key targets
    • Campaign and ad testing: Generate, execute and evaluate test ideas through various test methods eg: A/B testing
    • Data analysis: Analyze performance of marketing campaigns and identify gaps in the purchase funnel
    • Drive the operational relationships that we have with external parties, ensuring the right information is sent in a timely and accurate manner
    • Plan entire events from start to end, including its marketing, operations and resource efforts
    • Be part of a new team in driving our business development efforts in a strategic project
    • Be part of the ShopBack GO team in driving our business development efforts in a strategic project
    • Assist with the end-to-end set-up and work with various internal and external parties to ensure that all functional processes (Finance/Marketing/Technical etc.) are set in place before project is live
    • Strategise offline event planning and execution 
    • Be part of the ShopBack GO team in driving our business development efforts in a strategic project
    • Assist with the end-to-end set-up and work with various internal and external parties to ensure that all functional processes (Finance/Marketing/Technical etc.) are set in place before project is live
    • Ensure smooth onboarding process for all signed partners
    • Support our talent acquisition team and hiring managers to drive the full-cycle recruitment process
      regionally from crafting job descriptions, candidate sourcing and selection, and interview coordination
    • Develop innovative and resourceful ways of sourcing and attracting top talent
    • Partner with multiple hiring managers and internal stakeholders to develop a deep understanding of our business and hiring needs in order to effectively drive recruitment efforts
    • Content creation: Create engaging, creative, high-impact content such as photos, videos, GIFs, etc. for posting on social media platforms. Assist with in-house video shoots for events
    • Community management: Manage and oversee various social media accounts and monitor relevant online conversations and respond appropriately
    • Analysis: Compile weekly reports to analyse social media presence across channels, determine efficacy of strategy and identify areas for improvement
    • Implement link building strategies, on-page optimization and keyword research
    • Work with different stakeholders in local and regional teams to ensure SEO best practices are properly implemented 
    • Analyze data and graphs using various monitoring tools
    • Writing and conceptualising lifestyle articles in various categories from travel to food, shopping tips and tricks for various markets across APAC
    • Copywriting of Search Engine Optimisation (SEO) rich texts in compliance with search engine algorithms
    • Driving SEO in content creation and optimize copy/landing pages with best practices
    • Work as part of the Creative team producing high-quality artwork across multiple touch points, including digital, mobile/app and print 
    • Adapt existing layouts to different formats 
    • Work on multiple projects of varying complexities, meet your deadlines and support your team members to meet theirs 
    • Collate data, run in-depth analysis and build reports to generate solid insights to enable the merchant solutions team to make quick and informed decisions
    • Partner closely with our merchant solutions team to understand the latest business trends and to use data to enhance our business goals 
    • Hands-on creative problem solving on the web platform of ShopBack.
    • UX research locally and throughout the region.
    • Deliver product localisation through research, and make our users feel the product was built for them.
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