• SINGAPORE

    Hello!

  • Full Time Roles

     

    Product, Engineering, Design, Data

    Engineering Manager - Site Reliability

    • Manage and oversee the engineering team 
    • Responsible for hiring, mentoring and development of our team of engineers to grow a high-performance engineering organization
    • Collaborate with product & technology teams to deliver major initiatives that drive our customer growth
    • Manage and ensure the AWS platform are always available, fast and highly scalable to accommodate unprecedented demand
    • Design, build, deploy and manage scalable and reliable ETL pipelines to ingest data from various data sources
    • Build robust in-house platform to support analytics and data science
    • Maintain a high-quality robust codebase
    • Manage and contribute code to large scale projects from inception to completion
    • Build a great product that impacts consumer online behavior - we’re proud that our product is changing the way people shop online
    • Develop and implement new features on the iOS platform
    • As part of an agile team, you'll work closely with the UX Designers, Product Owners, Test Engineer, and other iOS Engineers to optimize our ShopBack iOS mobile app
    • Rapidly build, iterate, test and deploy new features and products
    • Design, develop, implement, and maintain new and existing web-based applications
    • Coordinate with engineering to define and prioritize engineering projects.
    • Able to work in a dynamic and diverse engineering culture - every day, we learn from each other, brainstorm and execute ideas
    • Architect and build stable, performing and highly available web applications for shoppers, merchants and operators.  
    • Maintain and contribute to company-wide software architecture. 
    • Drive continuous improvement over platform performance. 

     

     

    • Architect and build stable, performing and highly available web applications for shoppers, merchants and operators.  
    • Work with web and mobile engineers to design and build API's to provide meaningful user experiences. 
    • Drive continuous improvement throughout the stack. 

     

     

    • Architect and build stable, performing and highly available web applications for shoppers, merchants and operators.  
    • Work with web and mobile engineers to design and build API's to provide meaningful user experiences. 
    • Simplify backend transaction processing systems to improve correctness, performance and efficiency.   

     

     

    • Be inquisitive about ShopBack data and dig deep to uncover potential gaps and loopholes that can be detrimental to ShopBack’s growth if left unattended. 
    • Build models to validate/invalidate the correlation between operations excellence and business performance. 
    • Use data to maximize business performance through operational excellence, strategic planning, and cross-functional collaboration.​
  • Commercial

    • Drive the overall growth, business development and partnerships with stakeholders and business partners.
    • Lead, empower, and mentor your team to bring about growth and development for the business unit
    • Be accountable for the business unit’s overall performance and P&L.
    • Develop and maintain SEO strategic roadmap. Communicate optimisation opportunities and risks across all parts of the organisation
    • Devise and gate-keep an integrated marketing plan with Commercial / Product leads and local Country GMs to oversee the follow-through of these plans with both teams
    • Manage and lead regional and local SEO teams in championing efforts and aligning direction on SEO
    • Manage communication channels to drive customer lifecycle programs including nurture and referral 
    • Develop strategic acquisition and referral marketing plans to drive growth and maximise immediate and long-term goals
    • Partner with multiple channel owners to develop effective strategies for customer acquisition and user engagement
    • Direct reporting to the CEO to be part of the end-to-end innovation and execution of new initiatives and performance/product improvement projects
    • Partner with the CEO to help solve business and product issues, using information gathered from data analysis, marketing insights, and commercial knowledge
    • Drive and manage a wide variety of projects ranging from new project launches, to end-to-end implementation of high priority initiatives, to building and implementing companywide initiatives
    • Maintain, retain and explore successful business partnerships with strategic partners in Singapore and managing all aspects of the interaction with our partners
    • Manage our relationships and partnerships with external media agencies
    • Broaden the adoption of ShopBack through establishing partnerships with quality bases that synergises with our offerings
    • Direct reporting to the Head of Expansion to be part of ShopBack’s new market launches
    • Partner with the Head of Expansion to help solve business and product issues, using information gathered from data analysis, marketing insights, and commercial knowledge
    • Drive and manage a wide variety of projects ranging from new project launches, to end-to-end implementation of high priority initiatives, to building and implementing company wide initiatives
    • To be part of a team in driving our business development efforts in a strategic category
    • Evaluate, negotiate, and acquire key merchant partners that would support the company’s business plan and goals.
    • Conduct market and potential clients’ research for our target category and establish a long-term positive relationship with merchant partners.
    • Identifying growth opportunities to drive organic traffic
    • Work closely with the regional team in executing SEO project across countries and ensuring SEO best practices are properly implemented
    • Executing SEO campaigns which includes but not limited to keyword research, technical optimization, link building, content creation etc
    • Curate and deliver content across all CRM channels to ensure relevant content for ShopBack users
    • Optimize CRM real estate to allocate adequate exposure for ShopBack merchants
    • Constantly test and optimize CRM content and calibrate best practices that can be applied across the region
    • Organised & methodical when arranging events and company-wide communications
    • Able to problem-solve on the fly and proactively navigate ambiguous situations 
    • Driven and with a strong sense of ownership in outcomes
    • Provide full administrative support to our executive members which includes time management, scheduling of meetings, and travel arrangements
    • Plan, arrange, and facilitate onsite or offsite meeting arrangements
    • Process and manage expense reports for our executive members 
    • Develop and drive people strategy which includes performance management, employee engagement, talent acquisition, compensation and benefits, retention, training, and development 
    • Provide guidance and coaching to senior leadership with regards to hiring, team engagement, and performance management
    • Solution selling: Account growth. Always be looking for new ways to develop, grow and broaden the relationship with key clients.
    • Cultivate strong long-standing business-client relationships through regular check-ins and by analyzing performance metrics, understanding clients’ objectives and subsequently suggesting the right tools/mechanics to drive value for clients' businesses
    • Working closely with other functional teams spanning across marketing, business development, operations and product, for campaign planning and execution, to ensure success of clients’ businesses
    • Cultivate strong long-standing business-client relationships through regular check-ins and by analyzing performance metrics, understanding clients’ objectives and subsequently suggesting the right tools/mechanics to drive value for clients' business
    • Generate clients’ feedback for product feature improvements
    • This is a role with our latest product : ShopBack GO - a brand new initiative that helps customer earns Cashback in the offline world, and allowing merchants to execute marketing initiatives effectively and efficiently
    • To be part of a new team in driving our business development efforts in ShopBack GO
    • To establish and execute the company’s plan in acquiring merchant partners
    • Ownership of the planning, conceptualizing, implementation, and executing end-to-end marketing strategies
    • Acquire and build relationships with relevant partners to increase brand/ product exposure to the relevant target audience
    • Identify, evaluate, and assess strategic business opportunities via consumer and industry related market/data research and trends and platforms 
    • Build and optimize on onboarding process to facilitate discovery of products and services, leading to the eventual activation of new users
    • Establish meaningful touchpoints along the customer journey in order to recommend complementary merchants and drive meaningful follow up actions
    • Work closely with business stakeholders in each country to run tactical campaigns that drive key business metrics
    • Develop and execute ShopBack’s social media strategy and content across all social media platforms (e.g. Facebook, Instagram) to drive engagement and create a base of advocates
    • Manage and increase ShopBack’s social presence by cultivating and engaging with communities that resonate with ShopBack’s core value proposition
    • Identify and collaborate with social influencers to drive advocacy and engagement of ShopBack
  • Support

    • Manage and direct day-to-day activities and ensuring excellent support for ShopBackers.
    • Maintain the office in good condition, under local compliance and up to internal standards.
    • Provide purchasing support for furniture, fixtures, equipment etc. for offices and other spaces as needed.
    • Act as an on-site liaison for health and safety, following regulatory protocols, addressing deficiencies as needed.
    • Perform other facilities/office management related duties as assigned.
    • Assist the facilities and people services team in overall day to day office administration including guest management, working with building management and procurement.
    • Support company functions and activities ranging from management meetings, town-halls as well as other events.
    • Perform other ad-hoc duties as assigned
    • Conceptualizing, planning and running internal office activities & events to help build strong relationships between people and teams.
    • Brainstorming and implementing improvements, big and/or small that can make the workplace experience here better.
    • Working with the finance team to track and control the budget spend on purchases.
  • Internships

    • Design and build high-performance, reusable, and reliable Apex code with best practices.
    • Migrating/Deploying codes and SFDC components using out of the box and/or other deployment tools
    • Collate data, run in-depth analysis and build reports to generate solid insights to enable the merchant solutions team to make quick and informed decisions
    • Collaborate with the merchant development team to enhance the partnership with our merchants through the generation of key insights
    • Partner closely with our merchant solutions team to understand the latest business trends and to use data to enhance our business goals 
    • Support our talent acquisition team and hiring managers to drive the full-cycle recruitment process
      regionally from crafting job descriptions, candidate sourcing and selection, and interview coordination
    • Develop innovative and resourceful ways of sourcing and attracting top talent
    • Partner with multiple hiring managers and internal stakeholders to develop a deep understanding of our business and hiring needs in order to effectively drive recruitment efforts
    • Fully own and manage newsletter communications for 1-2 countries
    • Develop content management strategy to efficiently allocate exposure of merchants across countries and verticals
    • Curate, deliver and test newsletter content, constantly calibrating best practices that can be applied across the region
    • Assist in the conceptualisation and execution of marketing campaigns 
    • Liaise with internal stakeholders to create day-to-day marketing collateral for the website and mobile app
    • Seek out external marketing opportunities and liaise with various stakeholders
    • Help out with marketing offline events and campaigns
    • Campaign creation: Ideate and execute marketing campaigns to drive key targets
    • Campaign and ad testing: Generate, execute and evaluate test ideas through various test methods eg: A/B testing
    • Data analysis: Analyze performance of marketing campaigns and identify gaps in the purchase funnel
    • Be part of a new team in driving our business development efforts in a strategic project
    • Speaking with merchant partners to see how we can help to scale their business in meaningful ways
    • Own a KPI yourself and immerse yourself in the Startup culture of owning change and executing new projects
    • Be part of the ShopBack GO team in driving our business development efforts in a strategic project
    • Assist with the end-to-end set-up and work with various internal and external parties to ensure that all functional processes (Finance/Marketing/Technical etc.) are set in place before project is live
    • Strategise offline event planning and execution 
    • Be part of the ShopBack GO team in driving our business development efforts in a strategic project
    • Assist with the end-to-end set-up and work with various internal and external parties to ensure that all functional processes (Finance/Marketing/Technical etc.) are set in place before project is live
    • Ensure smooth onboarding process for all signed partners
    • Content creation: Create engaging, creative, high-impact content such as photos, videos, GIFs, etc. for posting on social media platforms. Assist with in-house video shoots for events
    • Community management: Manage and oversee various social media accounts and monitor relevant online conversations and respond appropriately
    • Analysis: Compile weekly reports to analyse social media presence across channels, determine efficacy of strategy and identify areas for improvement
    • Implement link building strategies, on-page optimization and keyword research
    • Work with different stakeholders in local and regional teams to ensure SEO best practices are properly implemented 
    • Analyze data and graphs using various monitoring tools
    • Work as part of a creative team producing high-quality artwork across multiple touch points, including digital, mobile/app and print.  
    • Work on multiple projects of varying complexities, meet your deadlines and support your team members to meet theirs
    • Follow the correct design processes and create high-quality deliverable's for projects
    • Conceptualising, writing and editing lifestyle articles across various categories including but not limited to travel, food, shopping tips, and electronics for the Singapore market
    • Collaboration with other teams (Marketing, Campaigns, Graphic Design) to support ongoing campaigns with blog content
    • Performing keyword research and competitive site analysis
    • Conceptualising, writing and editing lifestyle articles across various categories including but not limited to travel, food, shopping tips, and electronics for the Singapore market
    • Collaboration with other teams (Marketing, Campaigns, Graphic Design) to support ongoing campaigns with blog content
    • Performing keyword research and competitive site analysis
    • Be part of the end-to-end set-up and work with various internal and external parties to ensure that all functional processes (Decal distributions, campaigns etc) are set in place before project is live.
    • Drive the operational relationships that we have with external parties, ensuring the right information is sent in a timely and accurate manner
All Posts
×