• SINGAPORE

    Hello!

  • Full Time Roles

     

    Product, Engineering, Design, Data

    • Driving the entire strategic and technical direction for ShopBack 
    • As a member of the leadership team, the CTO will envisage and establish the technical vision for the business
    • Strong understanding of business landscapes to create and drive new value propositions for our stakeholders (ShopBackers, Users & Merchants)
    • Able to architect and scale our double-sided platform for both ShopBack’s merchants and users
    • Be a strong leader to lead and grow our Singapore Technical Hub 
    • Build, manage and validate Tech Roadmap for ShopBack’s product and engineering team in Singapore
    • Partner with the product team to set engineering priorities, estimate scope of work, define release schedules, and track progress.
    • Fostering technical skill development and professional growth of team members using coaching and hands-on learning
    • Ability to define, forecast and document metrics for engineering excellence and designing processes to deliver
    • Design an architecture that supports internalisation and localisation efforts so that we can launch with a faster turnaround time
    • Create actionable plans with effective risk management to deprecate legacy systems and migrate to new systems and services
    • Design internally built systems to securely integrate with external systems
    • Be the owner of key metrics of product/business and design reports/dashboards to measure and monitor key metrics of product/business so that internal teams can assess growth and be alerted to potential issues.
    • Understand business/product direction and partner with stakeholders to deep dive into our data to discover insights, guide decision making and identify areas for business/product growth.
    • Design, develop, implement, and maintain new and existing web applications and APIs.
    • Collaborate with product, data and design to define the future of the ShopBack experience
    • Coordinate across our engineering hubs to improve engineering efficiency and service quality
    • Build great products that impacts consumer purchasing behaviour
    • Perform code reviews of each other’s PRs to ensure correctness and maintain software quality
    • Collaborate daily to deploy valuable features frequently
    • Plan, design and build features that empower our business and delivers impact to our customers
    • Build stable, performing and highly available applications for shoppers, merchants and operators
    • Work with web and mobile engineers to design and build APIs to provide meaningful user experiences
    • Contribute to the ideation, technical design, implementation, and testing of product features
    • Produce high quality software following good architecture and design principles that are scalable
    • Design & deliver thoughtfully crafted REST APIs to drive the interactions between our client applications and backend services
    • Develop the best possible continuous delivery pipelines incorporating streamlined change and release management process with 0 downtime deployment process
    • Maintain tools for configuration management, build, continuous integration and deployment, reporting, monitoring etc.
    • Explore and adopt new and creative DevOps approaches to improve production reliability and availability
    • Understand, architect and develop web applications using latest technologies
    • Collaborate with product, data and design to define the future of the ShopBack experience
    • Manage and contribute code to large scale projects from inception to completion
    • Manage and contribute code to large scale projects from inception to completion
    • Build reusable code and libraries for future use
  • Commercial

    • Growing ShopBack’s merchant base through new merchant partnerships, renewing existing relationships, and identifying potential new sectors or solutions to drive greater value to merchants
    • End-to-end responsibility on merchant growth with focus on meeting merchants’ and ShopBack targets. This includes developing ideas for merchant campaigns, pitching, execution, and performance review with merchant partners
    • Proactively engage and cultivate relations with media, industry, and other relevant stakeholders to promote our corporate image and ensure coverage of our various business and programs
    • Work with the leadership team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them
    • Strategize, manage and implement strategic public relations plan
    • Own the regional campaign calendar and partner closely with both regional and local leadership to drive organization goals via conceptualization of Mega campaigns and key marketing initiatives
    • Lead and develop strategy and growth initiatives to grow specific user segments alongside local and regional teams with data-driven experimentation efforts
    • Focus on end to end campaign management and optimization keeping user journey in mind to drive initiatives to increase awareness, engagement, conversion and retention
    • Oversee regional Finance teams for financial reporting, operations and compliance matters.
    • Responsible for setting up of Finance function and processes for new geographical markets and/or business units.
    • In charge of Group audit, consolidation and inter-office reporting matters in compliance with SFRS and Group policies.
    • Oversee Finance Operations for ShopBack GO and implement/streamline processes in close partnership with business stakeholders.
    • Build and grow the voucher portfolio from the ground up
    • Hunting for new business opportunities within Singapore’s biggest brands and farming the growing portfolio for future opportunities
    • Drive the negotiation process end to end - from cold contact through to ongoing relationship with your brands
    • Ensure a win/win for the brands and ShopBack through strategic selling and uncovering the true needs of the prospect
    • Design and execute digital media strategies and leverage on paid marketing channels to drive company growth
    • Collaborate with local marketing teams in campaign creation and execution
    • Manage and be responsible for channel performance of Facebook Ads, Google Ads, network campaigns and etc.
    • This is a role with our latest product : ShopBack GO - a brand new initiative that helps customer earns Cashback in the offline world, and allowing merchants to execute marketing initiatives effectively and efficiently
    • To be part of a new team in driving our business development efforts in ShopBack GO
    • To establish and execute the company’s plan in acquiring merchant partners
    • Assist with collating and reviewing inputs from local teams for Group management reporting.
    • Assist with Regional Treasury function
    • Heavy involvement with Group audit, mainly relating to the revenue & COGS quantification.
    • Assist with setting up the Finance function and processes for new geographical markets and/or business units.
    • Growing ShopBack SG's merchant base by identifying growth sectors, acquiring new merchant partnerships and renewing existing relationships
    • Conducting market analysis and research for existing and new merchants
    • Developing ideas for merchant campaigns, managing campaign processes and execution
    • Design and produce high quality designs, layout and digital assets for both online and offline channels including in-app, social and other media.
    • Conceptualize and produce live streaming events for campaigns.
    • Support campaign managers and key account managers to support marketing campaigns and to feature merchants.
  • Internships

    • Fully own and manage newsletter communications for 1-2 countries
    • Develop content management strategy to efficiently allocate exposure of merchants across countries and verticals
    • Curate, deliver and test newsletter content, constantly calibrating best practices that can be applied across the region
    • Ideate and execute marketing campaigns on Facebook, Google and other marketing channels to drive key targets.
    • Generate, execute and evaluate test ideas through various test methods eg: A/B testing
    • Generate and analyze marketing reports to provide insights on campaign performance
    • Coordinate the scheduling of assets online and ensures adequate exposure for every deal secured by the Business Development team
    • Assist in the execution of marketing campaigns
    • Manage and maintain the assets on various platforms on ShopBack (including app and web)
    • Assist in growing ShopBack’s merchants by developing ideas for merchant campaigns, pitching and execution of campaigns
    • Assist in business development efforts and provide first touch to new merchant enquiries
    • Collaborate with functional teams including Operations and Marketing teams to promote merchants on ShopBack
    • Build stable, performant, and high quality iOS application based on designs and requirements
    • Code, test, document, and release iOS application adhering to ShopBack’s engineering standard and industry best practices
    • Improving and automating engineering processes to improve delivery velocity and quality
    • Build stable, performant and highly available applications for our customers, merchants, and operators
    • Work on modern frontend web applications
    • Design and build APIs for meaningful user experiences on web and mobile
    • Produce high quality software following good architecture and design principles that are scalable
    • Participate in code and design reviews to maintain our high development standards
    • Learn and implement best practices for the full software development life cycle
    • Responsible for verifying invoices and processing vendor payments
    • Process reimbursements of staff claims and expenses on a timely basis
    • Ensure that finance policies and processes are adhered to 
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