• SINGAPORE

    Hello!

  • Full Time Roles

     

    Product, Engineering, Design, Data

    • Partner with the product team to set engineering priorities, estimate scope of work, define release schedules, and track progress.
    • Fostering technical skill development and professional growth of team members using coaching and hands-on learning
    • Ability to define, forecast and document metrics for engineering excellence and designing processes to deliver
    • Be the owner of key metrics of product/business and design reports/dashboards to measure and monitor key metrics of product/business so that internal teams can assess growth and be alerted to potential issues.
    • Understand business/product direction and partner with stakeholders to deep dive into our data to discover insights, guide decision making and identify areas for business/product growth.
    • Design, develop, implement, and maintain new and existing web applications and APIs.
    • Collaborate with product, data and design to define the future of the ShopBack experience
    • Coordinate across our engineering hubs to improve engineering efficiency and service quality
    • Build great products that impacts consumer purchasing behaviour
    • Perform code reviews of each other’s PRs to ensure correctness and maintain software quality
    • Collaborate daily to deploy valuable features frequently
    • Plan, design and build features that empower our business and delivers impact to our customers
    • Build stable, performing and highly available applications for shoppers, merchants and operators
    • Work with web and mobile engineers to design and build APIs to provide meaningful user experiences
    • Contribute to the ideation, technical design, implementation, and testing of product features
    • Produce high quality software following good architecture and design principles that are scalable
    • Design & deliver thoughtfully crafted REST APIs to drive the interactions between our client applications and backend services
    • Define the vision, roadmap and goals for new products and features focused on increasing engagement
    • Gain a deep understanding of your product and leverage all forms of data to make tactical and strategic decisions
    • Be actively involved in the product development process, acting as the primary point of contact for all relevant stakeholders, and suggesting improvements on behalf of internal customers
  • Commercial

    • Build and grow the voucher portfolio from the ground up
    • Hunting for new business opportunities within Singapore’s biggest brands and farming the growing portfolio for future opportunities
    • Drive the negotiation process end to end - from cold contact through to ongoing relationship with your brands
    • Ensure a win/win for the brands and ShopBack through strategic selling and uncovering the true needs of the prospect
    • Design and execute digital media strategies and leverage on paid marketing channels to drive company growth
    • Collaborate with local marketing teams in campaign creation and execution
    • Manage and be responsible for channel performance of Facebook Ads, Google Ads, network campaigns and etc.
    • This is a role with our latest product : ShopBack GO - a brand new initiative that helps customer earns Cashback in the offline world, and allowing merchants to execute marketing initiatives effectively and efficiently
    • To be part of a new team in driving our business development efforts in ShopBack GO
    • To establish and execute the company’s plan in acquiring merchant partners
    • You will be help drive engagement and build strong relationships between people and teams, including:
    • Process improvements within the team and across other teams;
    • Supporting L&D programmes (content creation and delivery);
    • Manage end-to-end payroll processing (for assigned countries) through ShopBack’s outsourced payroll vendor, ensuring 100% accuracy and timely payments.  
    • Responsible for employee visa application and renewal process, as well as relocation arrangements. 
    • Manage onboarding process and administration of all employee lifecycle records in HRIS.
  • Internships

    • Coordinates the scheduling of assets online and ensures adequate exposure for every deal secured by the Business Development team
    • Assist in the execution of marketing campaigns
    • Manage and maintain the assets on various platforms on ShopBack (including app and web)
    • End-to-end planning, development, implementation and coordination of marketing ideas
    • Conceptualize, organize and maintain content on the extension, ensuring its accuracy and relevance
    • Work closely with multiple channel owners (account managers, paid marketing, partnerships, social media, CRM, product) to develop effective strategies for customer acquisition and user engagement on the extension
    • Planning schedules, writing and editing articles across various categories including but not limited to electronics, food, lifestyle and shopping tips for Singapore and Malaysia readers
    • Collaboration with other teams (Marketing, Campaigns, Graphic Design, CRM etc) to support ongoing campaigns with blog content
    • Performing keyword research and competitive site analysis
    • Oversee the daily uploading and maintenance of deals on ShopBack FOMO
    • Assist in the execution of monthly marketing campaigns
    • Analyze product performance with a data-driven mindset
    • Weekly reporting on key product metrics and recommendations on further optimization
    • Design and build features to improve the user experience of browsing and sharing deals
    • Front end web development using Vue.js with Tailwind CSS
    • Back end API development using Rust with MySQL
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