• SINGAPORE

  • OPENINGS

    PRODUCT AND ENGINEERING

    • Maintain a high-quality robust codebase
    • Manage and contribute code to large scale projects from inception to completion
    • Build a great product that impacts consumer online behavior
    • Interest in exploring and learning the latest technologies in the industry
    • Provide scalable, reliable and actionable end-to-end data solutions for ShopBack to support product and commercial decisions
    • Develop and manage underlying data models, ETL processes and data pipelines for the data solutions and analytical tools at ShopBack
    • Build a strong understanding of ShopBack’s data ecosystems within the internal teams and promote a self-service analytics culture
    • Collaborate closely with product owners and designers to ideate new products and features
    • Identify design opportunities for increasing app retention and web engagement 
    • Analyze data-driven insights and user research to inform design decisions
    • Responsible for hiring, mentoring and development of our team of engineers to grow a high-performance engineering organization
    • Collaborate with product & technology teams to deliver major initiatives that drive customer growth
    • Guide engineering technical strategy and roadmaps
    • Commitment to high code quality and delivery requirements
    • Architect and drive the ShopBack's next-generation data platform
    • Code with the ability to scale with large data in the nearest real-time
    • Drive continuous improvement in the efficiency and flexibility of the platform and services
    • Design, develop, implement, and maintain new and existing web-based applications
    • Build a great product that impacts consumer online behaviour
    • Interest in exploring and learning the latest technologies in the industry
  • OPENINGS

    OTHERS

    • End-to-end planning, development, implementation and coordination of marketing ideas

    • Work closely with multiple stakeholders to develop effective strategies for customer acquisition and user engagement

    • Make data-driven decisions to measure and optimise channel/ campaign effectiveness

    • Acquire and build relationships with relevant partners to increase product exposure

    • Ensure smooth onboarding process for all signed partners
    • Cultivate strong long-standing business-client relationships through regular check-ins and by analysing performance metrics, understanding clients’ objectives and suggesting promotional support
    • Collaborate with and support business development team to identify and grow opportunities
    • Generate clients’ feedback for product feature improvements
    • Manage newsletter communications for regional countries
    • Develop content management strategy to efficiently allocate exposure of merchants across countries and verticals
    • Execute and analyse tactical campaigns and initiatives to acquire, engage and retain customers
    • Run data analyses to provide actionable insights that uncover new campaign opportunities
    • Manage the performance of Facebook Ads, Adwords SEM, and retargeting accounts
    • Monitor correlation between marketing strategy and performance
    • Campaign creation, idea generate and execution of test ideas
    • Acquiring merchant partners
    • Conduct market and clients’ research for our target category
    • Set merchant partners up for success with ShopBack GO through thorough understanding of merchant's needs and expectations
    • Implement link-building strategies, on-page optimization, and keyword research
    • Work with AU marketing team to ensure SEO best practices are properly implemented with all relevant pages having the correct SEO values
    • Create small pieces of content when required for SEO optimization
      Interns are encouraged to propose data-driven new initiatives to improve the ultimate goals of the team
    • Collate data, run in-depth analysis and build reports to generate solid insights to enable the merchant solutions team to make quick and informed decisions
    • Partner closely with our merchant solutions team to understand the latest business trends and to use data to enhance our business goals  
    • Drive valuable partnership opportunities by establishing relationships with external stakeholders

    • Analyse and optimize campaign performance, sharing insights with internal stakeholders

    • Assist internal marketing teams from social media to paid marketing channels in the execution of campaigns that drive growth and consumer demand

    • Assist in the conceptualization and execution of marketing campaigns 
    • Liaise with internal stakeholders to create day-to-day marketing collaterals for the website and mobile app
    • Optimise website banners and analyse website performance and data on a regular basis, sharing insights with the internal marketing team
    • Manage external accounts and create marketing campaigns to drive brand presence with data-driven testing and optimization.
    • Able to create compelling visual narratives and tell a good story in 2 minutes (who doesn’t love a good story?)
    • Able to carry out an entire shoot project for online video production. From planning, shooting and editing the videos
    • Enthusiastic and knowledgeable about online shopping deals and the F&B scene in Singapore (Sharing our love for food with us is a plus!)
    • Able to carry out an entire shoot project for online video production. From planning to the shooting and editing the videos
    • Able to create compelling visual narratives and tell a good story in 2 minutes
    • Enthusiastic and knowledgeable about online shopping deals and the F&B scene in Singapore 
    • Manage communication channels to drive customer lifecycle programs including nurture and referral 
    • Develop strategic acquisition and referral marketing plans to drive growth and maximise immediate and long-term goals
    • Partner with multiple channel owners to develop effective strategies for customer acquisition and user engagement
    • Curate, deliver and test CRM content that are appealing to our target audiences and constantly calibrate best practices that can be applied across the region
    • Managing facilities operations, including vendor relationships, ensuring IT network/equipment up-time
    • Ensuring that AV equipment functions smoothly, especially during company events
    • Managing inventory for ShopBack goods (e.g. laptop allocation, stationery, swag)
    • Direct reporting to the CEO to be part of the end-to-end innovation and execution of new initiatives and performance/product improvement projects
    • Partner with the CEO to help solve business and product issues, using information gathered from data analysis, marketing insights, and commercial knowledge
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