• SINGAPORE

    Hello!

  • Full Time Roles

     

    Product, Engineering, Design, Data

    • Craft motion UX behaviors, systems and animations that orient, guide, and add delight for customers
    • Produce motion studies for user flows, leadership presentations, and quickly iterating on multiple design solutions
      Experience in UI design – creating wireframes, visual designs, beautiful icons and elegant layouts for any type of device (desktop, mobile, tablet)
    • Clearly articulate the web/app design vision and then collaborate closely with product owners and designers to ideate new products and features
    • Develop pixel-perfect specs and design documentation, based on product requirements
    • Collaborate closely with engineers to ensure creative styles are within technical constraints
    • Grow, develop, and manage a team of talented Data Engineers
    • Drive vision to build a modern Data Platform at ShopBack
    • Develop and deliver high-impact, forward-looking roadmaps for your team
    • Strong ownership of the end to end analytics cycle
    • Build scalable data solutions, identify areas for improvement in current processes and implement frameworks to enable scale
    • Develop a deep understanding of the business/product direction and build strong partnerships with key internal stakeholders
    • Collaborate with QA engineers across our 3 technology hubs to improve service quality and delivery velocity
    • Improving coverage of existing and new platforms on both native mobile and responsive web apps
    • Identify bugs in new and existing code, determine root causes, and suggest possible bug fixes
    • Build stable, performant, and high quality Android application based on designs and requirements
    • Code, test, document, and release Android application adhering to ShopBack’s engineering standard and industry best practices
    • Strong knowledge in Android SDK, Kotlin, Android Architecture Components
    • Work on advanced Recommendation System to improve experience of ShopBack customers
    • Small and Big Data modeling work: Python, Scala, Spark
    • Can communicate concisely and persuasively with engineers, product managers and business stakeholders
    • Build stable, performant, and high quality iOS application based on designs and requirements
    • Code, test, document, and release iOS application adhering to ShopBack’s engineering standard and industry best practices
    • Strong knowledge in iOS SDK, Swift, MVVM pattern
    • Perform code reviews of each other’s PRs to ensure correctness and maintain software quality
    • Collaborate daily to deploy valuable features frequently
    • Plan, design and build features that empower our business and delivers impact to our customers
    • Understand, architect, and develop web applications using latest technologies
    • Collaborate with product, data, and design to define the future of the ShopBack experience
    • Manage and contribute code to large scale projects from inception to completion
    • Build reusable code and libraries for future use
    • Contribute to the ideation, technical design, implementation, and testing of product features
    • Produce high quality software following good architecture and design principles that are scalable
    • Design & deliver thoughtfully crafted REST APIs to drive the interactions between our client applications and backend services
    • Partner with the product team to set engineering priorities, estimate scope of work, define release schedules, and track progress.
    • Fostering technical skill development and professional growth of team members using coaching and hands-on learning
    • Ability to define, forecast and document metrics for engineering excellence and designing processes to deliver
    • Driving the entire strategic and technical direction for ShopBack 
    • As a member of the leadership team, the CTO will envisage and establish the technical vision for the business
    • Strong understanding of business landscapes to create and drive new value propositions for our stakeholders (ShopBackers, Users & Merchants)
    • Redefine ShopBack as a multi-value proposition product and deliver a unified, harmonious, and intuitive user experience across the entire customer lifecycle
    • Oversee the entire customer lifecycle funnel, from new sign-ups to the most loyal users
    • Manage and develop up to 5 product teams across multiple countries
  • Commercial

    • Own the regional campaign calendar and partner closely with both regional and local leadership to drive organization goals via conceptualization of Mega campaigns and key marketing initiatives
    • Lead and develop strategy and growth initiatives to grow specific user segments alongside local and regional teams with data-driven experimentation efforts
    • Focus on end to end campaign management and optimization keeping user journey in mind to drive initiatives to increase awareness, engagement, conversion and retention
    • Lead the analytics and storytelling from the insights, being a strategic thinking partner of CPGs
    • Architect, analyst, and storyteller to drive data-actionable insights enabling the optimization of campaigns and brand performance within the ShopBack platform
    • Own the performance analytics
    • Analyse and report the business performance: monitor key metrics and alert the business on the potential issues
    • Develop a comprehensive and aligned strategic marketing plan to drive awareness, customer acquisition, growth, and retention.
    • Be responsible for demand growth and user development funnels on both existing and new business initiatives within ShopBack.
    • Provide leadership, coaching and direction to a high-performance team; ensuring that they are well briefed, supported and that they work as effective members of the wider team, and deliver on their objectives.
    • Oversee local Finance teams for financial reporting, operations and compliance matters.
    • Plan, direct and coordinate all accounting operational functions within the Group.
    • In charge of Group audit, consolidation and inter-office reporting matters in compliance with SFRS and Group policies.
    • Act as the regional advisor for all local finance teams on accounting matters.
    • Design and execute digital media strategies and leverage on paid marketing channels to drive company growth
    • Collaborate with local marketing teams in campaign creation and execution
    • Manage and be responsible for channel performance of Facebook Ads, Google Ads, network campaigns and etc.
    • This is a role with our latest product : ShopBack GO - a brand new initiative that helps customer earns Cashback in the offline world, and allowing merchants to execute marketing initiatives effectively and efficiently
    • To be part of a new team in driving our business development efforts in ShopBack GO
    • To establish and execute the company’s plan in acquiring merchant partners
    • Proactively engage and cultivate relations with media, industry, and other relevant stakeholders to promote our corporate image and ensure coverage of our various business and programs
    • Work with the leadership team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them
    • Strategize, manage and implement strategic public relations plan
    • Own the creation of communication assets by guiding the graphic design team with key insights on banner performance.
    • Analyse, strategize and plan marketing mix and assortment to ensure consistent category growth. 
    • Conduct market research and uncover consumer insights into understanding product features and how best to leverage existing tools to drive KPI. 
    • Build and lead a high-performing regional product marketing team.
    • Craft positioning, messaging, and go-to-market plans to bring new products and features to the market.
    • Work cross-functionally with the product team, commercial/country, and the rest of the marketing team to align product messaging and customer education efforts across regions and channels.
    • Work closely with the Country General Manager supporting across various business units and functions (sales/marketing/operations etc)
    • Independently manage projects end-to-end including scoping, problem/issue structuring, analysis and managing cross functional stakeholders
    • Define, monitor and evaluate key business metrics, conducting analysis which lead to actionable insights for continuous improvement
    • Heavy involvement with Group audit, including but not limited to manual quantifications of revenue & COGS, consolidation and preparation of Group financial statements.
    • Liaise with auditors and tax agent as to support audit, tax and other statutory requirements.
    • Prepare quarterly GST returns.
    • Sourcing and generating talent pool for key hires in Korea
    • Support in coordinating the interview process
    • Create, build and maintain strategic talent-mapping, for potential passive candidates to fill current and prospective roles
    • Participate in the recruitment lifecycle, which involves sourcing, screening, and selection of ideal candidates
    • End-to-end planning, development, implementation and coordination of marketing ideas
    • Study company’s products/features and translate these into benefits and use cases for audiences
    • Drive go to market strategies for features to drive adoption and usage
    • Make data-driven decisions utilizing internal tools, to measure and optimize channel/ campaign effectiveness
  • Internships

    • Be part of a new team in driving our business development efforts in a strategic project
    • Speaking with merchant partners to see how we can help to scale their business in meaningful ways
    • Own a KPI yourself and immerse yourself in the Startup culture of owning change and executing new projects
    • Manage all deal content on ShopBack FOMO
    • Execution of monthly marketing campaigns
    • Maintain relationships with top FOMO contributors
    • Analyze product performance with a data-driven mindset
    • Design and build features to improve the user experience of browsing and sharing deals
    • Front end web development using Vue.js with Tailwind CSS
    • Back end API development using Rust with MySQL
    • End-to-end planning, development, implementation and coordination of marketing ideas
    • Conceptualize, organize and maintain content on the extension, ensuring its accuracy and relevance
    • Liaise with marketing teams in regional markets to ensure end to end implementation of marketing campaigns
    • Produce high quality software following good architecture and design principles that are scalable
    • Participate in code and design reviews to maintain our high development standards
    • Learn and implement best practices for the full software development life cycle
    • Campaign creation: Ideate and execute marketing campaigns to drive key targets
    • Campaign and ad testing: Generate, execute and evaluate test ideas through various test methods eg: A/B testing
    • Channel management: Manage campaign performance on Facebook, Google and other marketing channels
    • Sourcing and generating talent pool for key hires in Korea
    • Support in coordinating the interview process
    • Create, build and maintain strategic talent-mapping, for potential passive candidates to fill current and prospective roles
    • Participate in the recruitment lifecycle, which involves sourcing, screening, and selection of ideal candidates
    • Create and executive social branding content on our channels, including but not limited to Instagram, Facebook community, Telegram channels, and more.
    • Work with our creatives to design and execute social media campaigns.
    • Coordinate with campaign managers, and key account managers to support marketing campaigns and highlight our merchants.
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