• SINGAPORE

  • Openings

    Product and Engineering

    • Responsible for hiring, mentoring and development of our team of engineers to grow a high-performance engineering organization
    • Collaborate with product & technology teams to deliver major initiatives that drive customer growth
    • Guide engineering technical strategy and roadmaps
    • Commitment to high code quality and delivery requirements
    • Architect and drive the ShopBack's next-generation data platform
    • Code with the ability to scale with large data in the nearest real-time
    • Drive continuous improvement in the efficiency and flexibility of the platform and services
    • Maintain a high-quality robust codebase
    • Manage and contribute code to large scale projects from inception to completion
    • Build a great product that impacts consumer online behavior
    • Interest in exploring and learning the latest technologies in the industry
    • Develop and implement new features on the Android platform
    • As part of an agile team, you'll work closely with the UX Designers, Product Owners, Test Engineer, and other Android Engineers to optimize our ShopBack Android mobile app
    • Develop and implement new features on the iOS platform
    • Work closely with the UX Designers, Product Owners, Test Engineer, and other iOS Engineers to optimize our ShopBack iOS mobile app
    • Rapidly build, iterate, test and deploy new features and products
    • Design, develop, implement, and maintain new and existing web-based applications
    • Build a great product that impacts consumer online behaviour
    • Interest in exploring and learning the latest technologies in the industry
    • Advise the organization as to which technology stacks / cloud / data solutions to use
    • Ensure that systems are always available, fast and highly scalable to accommodate unprecedented demand
    • Manage and monitor a multi-datacenter regional environment
    • Be the owner of key metrics of product/business and design reports/dashboards to measure and monitor key metrics of product/business 
    • Understand business/product direction and partner with stakeholders to deep dive into our data to discover insights, guide decision making and identify areas for business/product growth
    • Build a strong understanding of ShopBack’s data ecosystems within the internal teams and promote a self-service analytics culture
    • Maintain, retain and explore successful business partnerships with strategic partners in Singapore and managing all aspects of the interaction with our partners
    • Manage our relationships and partnerships with external media agencies
    • Broaden the adoption of ShopBack through establishing partnerships with quality bases that synergises with our offerings
    • Lead external efforts in growth marketing to drive new customer acquisitions and retention
    • Manage the team’s performance in key results aligned with companies’ objectives
  • Openings

    Others

    • End-to-end planning, development, implementation and coordination of marketing ideas

    • Work closely with multiple stakeholders to develop effective strategies for customer acquisition and user engagement

    • Make data-driven decisions to measure and optimise channel/ campaign effectiveness

    • Acquire and build relationships with relevant partners to increase product exposure

    • Ensure smooth onboarding process for all signed partners
    • Cultivate strong long-standing business-client relationships through regular check-ins and by analysing performance metrics, understanding clients’ objectives and suggesting promotional support
    • Collaborate with and support business development team to identify and grow opportunities
    • Generate clients’ feedback for product feature improvements
    • Acquiring merchant partners
    • Conduct market and clients’ research for our target category
    • Set merchant partners up for success with ShopBack GO through thorough understanding of merchant's needs and expectations
    • Manage communication channels to drive customer lifecycle programs including nurture and referral 
    • Develop strategic acquisition and referral marketing plans to drive growth and maximise immediate and long-term goals
    • Partner with multiple channel owners to develop effective strategies for customer acquisition and user engagement
    • Curate, deliver and test CRM content that are appealing to our target audiences and constantly calibrate best practices that can be applied across the region
    • Direct reporting to the CEO to be part of the end-to-end innovation and execution of new initiatives and performance/product improvement projects
    • Partner with the CEO to help solve business and product issues, using information gathered from data analysis, marketing insights, and commercial knowledge
    • Able to carry out an entire shoot project for online video production. From planning to the shooting and editing the videos
    • Able to create compelling visual narratives and tell a good story in 2 minutes
    • Enthusiastic and knowledgeable about online shopping deals and the F&B scene in Singapore 
    • Manage the performance of Facebook Ads, Adwords SEM, and retargeting accounts
    • Monitor correlation between marketing strategy and performance
    • Campaign creation, idea generate and execution of test ideas
    • Manage newsletter communications for regional countries
    • Develop content management strategy to efficiently allocate exposure of merchants across countries and verticals
    • Execute and analyse tactical campaigns and initiatives to acquire, engage and retain customers
    • Run data analyses to provide actionable insights that uncover new campaign opportunities
    • Collate data, run in-depth analysis and build reports to generate solid insights to enable the merchant solutions team to make quick and informed decisions
    • Partner closely with our merchant solutions team to understand the latest business trends and to use data to enhance our business goals  
    • Assist in the conceptualization and execution of marketing campaigns 
    • Liaise with internal stakeholders to create day-to-day marketing collaterals for the website and mobile app
    • Optimise website banners and analyse website performance and data on a regular basis, sharing insights with the internal marketing team
    • Manage external accounts and create marketing campaigns to drive brand presence with data-driven testing and optimization.
    • Able to create compelling visual narratives and tell a good story in 2 minutes (who doesn’t love a good story?)
    • Able to carry out an entire shoot project for online video production. From planning, shooting and editing the videos
    • Enthusiastic and knowledgeable about online shopping deals and the F&B scene in Singapore (Sharing our love for food with us is a plus!)
    • Work as part of the Creative team producing high-quality artwork across multiple touch points, including digital, mobile/app and print 
    • Adapt existing layouts to different formats 
    • Work on multiple projects of varying complexities, meet your deadlines and support your team members to meet theirs 
    • Be part of the SBGO team in driving our business development efforts in a strategic project
    • Assist with the end-to-end set-up and work with various internal and external parties to ensure that all functional processes (Finance/Marketing/Technical etc.) are set in place before project is live
    • Strategise offline event planning and execution
    • Be part of the SBGO team in driving our business development efforts in a strategic project
    • Assist with the end-to-end set-up and work with various internal and external parties to ensure that all functional processes (Finance/Marketing/Technical etc.) are set in place before project is live
    • Ensure smooth onboarding process for all signed partners
    • Support our talent acquisition team and hiring managers to drive the full-cycle recruitment process
      regionally from crafting job descriptions, candidate sourcing and selection, and interview coordination
    • Develop innovative and resourceful ways of sourcing and attracting top talent
    • Partner with multiple hiring managers and internal stakeholders to develop a deep understanding of our business and hiring needs in order to effectively drive recruitment efforts
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