SINGAPORE
Hello!
Full Time Roles
Product, Engineering, Design, Data
- Driving the entire strategic and technical direction for ShopBack
- As a member of the leadership team, the CTO will envisage and establish the technical vision for the business
- Strong understanding of business landscapes to create and drive new value propositions for our stakeholders (ShopBackers, Users & Merchants)
- Able to architect and scale our double-sided platform for both ShopBack’s merchants and users
- Be a strong leader to lead and grow our Singapore Technical Hub
- Build, manage and validate Tech Roadmap for ShopBack’s product and engineering team in Singapore
- Partner with the product team to set engineering priorities, estimate scope of work, define release schedules, and track progress.
- Fostering technical skill development and professional growth of team members using coaching and hands-on learning
- Ability to define, forecast and document metrics for engineering excellence and designing processes to deliver
- Design an architecture that supports internalisation and localisation efforts so that we can launch with a faster turnaround time
- Create actionable plans with effective risk management to deprecate legacy systems and migrate to new systems and services
- Design internally built systems to securely integrate with external systems
- Be the owner of key metrics of product/business and design reports/dashboards to measure and monitor key metrics of product/business so that internal teams can assess growth and be alerted to potential issues.
- Understand business/product direction and partner with stakeholders to deep dive into our data to discover insights, guide decision making and identify areas for business/product growth.
- Design, develop, implement, and maintain new and existing web applications and APIs.
- Collaborate with product, data and design to define the future of the ShopBack experience
- Coordinate across our engineering hubs to improve engineering efficiency and service quality
- Build great products that impacts consumer purchasing behaviour
- Perform code reviews of each other’s PRs to ensure correctness and maintain software quality
- Collaborate daily to deploy valuable features frequently
- Plan, design and build features that empower our business and delivers impact to our customers
- Build stable, performing and highly available applications for shoppers, merchants and operators
- Work with web and mobile engineers to design and build APIs to provide meaningful user experiences
- Contribute to the ideation, technical design, implementation, and testing of product features
- Produce high quality software following good architecture and design principles that are scalable
- Design & deliver thoughtfully crafted REST APIs to drive the interactions between our client applications and backend services
- Develop the best possible continuous delivery pipelines incorporating streamlined change and release management process with 0 downtime deployment process
- Maintain tools for configuration management, build, continuous integration and deployment, reporting, monitoring etc.
- Explore and adopt new and creative DevOps approaches to improve production reliability and availability
- Understand, architect and develop web applications using latest technologies
- Collaborate with product, data and design to define the future of the ShopBack experience
- Manage and contribute code to large scale projects from inception to completion
- Manage and contribute code to large scale projects from inception to completion
- Build reusable code and libraries for future use
Commercial
- Growing ShopBack’s merchant base through new merchant partnerships, renewing existing relationships, and identifying potential new sectors or solutions to drive greater value to merchants
- End-to-end responsibility on merchant growth with focus on meeting merchants’ and ShopBack targets. This includes developing ideas for merchant campaigns, pitching, execution, and performance review with merchant partners
- Proactively engage and cultivate relations with media, industry, and other relevant stakeholders to promote our corporate image and ensure coverage of our various business and programs
- Work with the leadership team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them
- Strategize, manage and implement strategic public relations plan
- Own the regional campaign calendar and partner closely with both regional and local leadership to drive organization goals via conceptualization of Mega campaigns and key marketing initiatives
- Lead and develop strategy and growth initiatives to grow specific user segments alongside local and regional teams with data-driven experimentation efforts
- Focus on end to end campaign management and optimization keeping user journey in mind to drive initiatives to increase awareness, engagement, conversion and retention
- Oversee regional Finance teams for financial reporting, operations and compliance matters.
- Responsible for setting up of Finance function and processes for new geographical markets and/or business units.
- In charge of Group audit, consolidation and inter-office reporting matters in compliance with SFRS and Group policies.
- Oversee Finance Operations for ShopBack GO and implement/streamline processes in close partnership with business stakeholders.
- Build and grow the voucher portfolio from the ground up
- Hunting for new business opportunities within Singapore’s biggest brands and farming the growing portfolio for future opportunities
- Drive the negotiation process end to end - from cold contact through to ongoing relationship with your brands
- Ensure a win/win for the brands and ShopBack through strategic selling and uncovering the true needs of the prospect
- Design and execute digital media strategies and leverage on paid marketing channels to drive company growth
- Collaborate with local marketing teams in campaign creation and execution
- Manage and be responsible for channel performance of Facebook Ads, Google Ads, network campaigns and etc.
- This is a role with our latest product : ShopBack GO - a brand new initiative that helps customer earns Cashback in the offline world, and allowing merchants to execute marketing initiatives effectively and efficiently
- To be part of a new team in driving our business development efforts in ShopBack GO
- To establish and execute the company’s plan in acquiring merchant partners
- Assist with collating and reviewing inputs from local teams for Group management reporting.
- Assist with Regional Treasury function
- Heavy involvement with Group audit, mainly relating to the revenue & COGS quantification.
- Assist with setting up the Finance function and processes for new geographical markets and/or business units.
- Growing ShopBack SG's merchant base by identifying growth sectors, acquiring new merchant partnerships and renewing existing relationships
- Conducting market analysis and research for existing and new merchants
- Developing ideas for merchant campaigns, managing campaign processes and execution
- Design and produce high quality designs, layout and digital assets for both online and offline channels including in-app, social and other media.
- Conceptualize and produce live streaming events for campaigns.
- Support campaign managers and key account managers to support marketing campaigns and to feature merchants.
Internships
- Fully own and manage newsletter communications for 1-2 countries
- Develop content management strategy to efficiently allocate exposure of merchants across countries and verticals
- Curate, deliver and test newsletter content, constantly calibrating best practices that can be applied across the region
- Ideate and execute marketing campaigns on Facebook, Google and other marketing channels to drive key targets.
- Generate, execute and evaluate test ideas through various test methods eg: A/B testing
- Generate and analyze marketing reports to provide insights on campaign performance
- Coordinate the scheduling of assets online and ensures adequate exposure for every deal secured by the Business Development team
- Assist in the execution of marketing campaigns
- Manage and maintain the assets on various platforms on ShopBack (including app and web)
- Assist in growing ShopBack’s merchants by developing ideas for merchant campaigns, pitching and execution of campaigns
- Assist in business development efforts and provide first touch to new merchant enquiries
- Collaborate with functional teams including Operations and Marketing teams to promote merchants on ShopBack
- Build stable, performant, and high quality iOS application based on designs and requirements
- Code, test, document, and release iOS application adhering to ShopBack’s engineering standard and industry best practices
- Improving and automating engineering processes to improve delivery velocity and quality
- Build stable, performant and highly available applications for our customers, merchants, and operators
- Work on modern frontend web applications
- Design and build APIs for meaningful user experiences on web and mobile
- Produce high quality software following good architecture and design principles that are scalable
- Participate in code and design reviews to maintain our high development standards
- Learn and implement best practices for the full software development life cycle
- Responsible for verifying invoices and processing vendor payments
- Process reimbursements of staff claims and expenses on a timely basis
- Ensure that finance policies and processes are adhered to
SINGAPORE
77 Ayer Rajah Crescent
#03-23, Singapore 139954
MALAYSIA
Suite 1-1, Level 1, UOA Corporate Tower, Avenue 10, The Vertical, Bangsar South City, No.8 Jalan, Kerinchi, 59200 Kuala Lumpur
TAIWAN
台北市松山區南京東路四段1號14樓
14F., No. 1, Sec. 4, Nanjing E. Rd., Songshan Dist., Taipei City 105, Taiwan (R.O.C.)
INDONESIA
Wisma 77 Building, 15th Floor, Zone 1 & 2A, Jl. Let. Jend. S. Parman Kav. 77
Slipi Sub-district, Palmerah District, West Jakarta 11410
PHILIPPINES
23rd Floor Menarco Tower,
32nd St, Taguig City,
Metro Manila, Philippines
KOREA
서울시 서초구 서초대로77길 55, 6층
English: Floor 6, 55, Seocho-daero 77-gil, Seocho-gu, Seoul, Korea 06611
THAILAND
No. 50 GMM Grammy Place, Unit 1910, Sukhumvit 21 (Asoke) Road, Khlong Toei Nuea Sub-district, Watthana District, Bangkok 10110
AUSTRALIA
Level 17, 580 George Street
Sydney, NSW
2000
(Level 10 to check in)
VIETNAM
5th Floor, Lotte Mart Phu Tho,
No. 968, 3/2 Street, Ward 15,
District 11, Ho Chi Minh City
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