Full Time Roles
The first point of contact in addressing queries promptly and effectively.
Listen to feedback, process the information, and deliberate a best-response in line with the team’s business objectives.
Managing our onsite feedback form.
Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and strategic partnerships.
Review employee claim in accordance with Company policy
Review and verification of vendor invoice
Accurate execution of payment transfer in bank portals including user cash out (daily), employee claims and vendor payments (weekly)
Administration of AP documents, ie vendor invoices, track expenses, prepayments, accruals, cash advances
Onboard new merchants onto the ShopBack platform.
Manage relationships with external merchants and networks, including participating in negotiations together with the Business Development team.
Analyse data to ensure accuracy in order and transaction information.