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  • Full Time Roles



    • The first point of contact in addressing queries promptly and effectively.

    • Listen to feedback, process the information, and deliberate a best-response in line with the team’s business objectives.

    • Managing our onsite feedback form.

    • Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and strategic partnerships.

    • Coordinates the scheduling of assets onsite and ensures adequate exposure for every deal secured by the Business Development team.
    • Assist in the execution of marketing campaigns.
    • Manage and maintain the assets on various platforms on ShopBack including the app and web.
    • Understand merchant business, requirements and context. Respond promptly to questions from merchants
    • Create and execute processes to set up coupons and vouchers.
    • Work with the marketing team to promote merchants and coupons with the objective to increase order purchases.
    • Be a part of the Post-Purchase Operations team.
    • To maintain and manage on-going data validation and commission recovery process with affiliate network partners.
    • Verifying data accuracy against internal standards.
    • Handle risk prediction and risk management processes for transactional data.
    • Plan, manage and execute long-term strategies in growing digital advertising sales with brands and agencies.
    • Consult global brands and their media agencies on media planning, budget allocation and optimization of each marketing channels. Use data/reports to make presentations and recommendations to clients.
    • Forge relationships with key decision-makers within the brands and advocate ShopBack’s advertising offerings.
  • Internships

    • Assist in the conceptualization and execution of marketing campaigns 
    • Liaise with internal stakeholders to create day-to-day marketing collateral for the website and mobile app.
    • Optimize website banners and analyse website performance and data on a regular basis, sharing insights with the internal marketing team
    • Verify and ensure data integrity and accuracy from External Partners within Internal system
    • Validation/ reconciliation of merchants' Transaction Reports
    • Assist with integration for new merchants in terms of lead generation, market insights and facts finding
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