• Full Time Roles



    • Create business plan and set up targets with the Head of Business Development.
    • Monitor and analyze all partnerships campaign.
    • Develop new partnership ideas which will help to drive customer and achieve company KPI.
    • Manage Outbound calls
      Respond promptly to customer inquiries.
    • Handle and resolve customer complaints.
    • Communicate and coordinate with internal departments.
    • Oversee overall strategy and planning across all digital medias including KOL, owned social media channels, content (blog), and PR.

    • Serve as the creative lead in content development across a range of campaigns.

    • Maintain a strong awareness of digital trends and be able to present and share them.

    • Initiate, manage and oversee the execution of digital marketing and social media strategies.

    • Provide editorial feedback and communicate with authors and internal departments.
    • Search ideas from digital data/ trends or publications for creating interesting content.
    • Assist Content / SEO team with program tasks, including editing and publishing content (mainly), handling writers’ payments, keeping schedules, etc.
    • Write content for Blog, SEO Content and Brand story as needed.
    • Give insight for social media strategies that ladder up to our marketing campaigns’ objectives.
    • Foster relationships with key audiences to deepen brand engagement.
    • Track the impact of social and influencer marketing activities for product activation.
    • Work seamlessly in tandem with our many cross-functional partners on Product, Marketing, PR and merchant.
  • Internships

    • Update & Optimize content based on SEO best practices.

    • Dealing with blogger in publishing articles.

    • Assist SEO Specialist in executing SEO campaign.

    • Onboard new merchants onto the ShopBack platform.

    • Manage relationships with external merchants and networks, including participating in negotiations together with the Business Development team.

    • Analyse data (using Ms. Excell or other internal platform) to ensure accuracy in order and transaction information.

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