• JAKARTA

    Halo!

  • Full Time Roles

     

    Commercial

    • Create business plan and set up targets with the Head of Business Development.
    • Monitor and analyze all partnerships campaign.
    • Develop new partnership ideas which will help to drive customer and achieve company KPI.
    • Manage Outbound calls
      Respond promptly to customer inquiries.
    • Handle and resolve customer complaints.
    • Communicate and coordinate with internal departments.
    • Onboard new merchants onto the ShopBack platform.
    • Manage relationships with external merchants and networks, including participating in negotiations together with the Business Development team.
    • Analyse data to ensure accuracy in order and transaction information.
  • Internships

    • Help team to prepare and run partnerships programs and ensure all process aligned with the plan.

    • Collect, analyze data and provide ongoing reports.

    • Create seasonal projects due to division’s needs.

    • Update & Optimize content based on SEO best practices.

    • Dealing with blogger in publishing articles.

    • Assist SEO Specialist in executing SEO campaign.

    • Onboard new merchants onto the ShopBack platform.

    • Manage relationships with external merchants and networks, including participating in negotiations together with the Business Development team.

    • Analyse data (using Ms. Excell or other internal platform) to ensure accuracy in order and transaction information.

    • Assist with social media posting, and in-house video shoots for events.

    • Manage and oversee various social media accounts and monitor relevant online conversations and respond appropriately.

    • Regularly engage new influencer relevant for marketing campaigns, manage retainer accounts with existing influencer base.

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