• JAKARTA

    Halo!

  • SHOPBACK INDONESIA

     

    Full Time Roles

    • Plan, manage and execute long-term strategies for driving digital ad sales with brands and agencies.
    • Consult global brands and their media agencies on media planning, budget allocation and optimization of each marketing channels. Use data/reports to make presentations and recommendations to clients.
    • Forge relationships with key decision-makers within the brands and advocate ShopBack’s advertising offerings.
    • Understanding on how to input advertising rates, key performance indexes, and any other sales-related functions.

     

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    • Working with cross-functional teams to create marketing strategies and mapping out the tasks needed to implement that strategy.
    • Collaborating with writers and graphic designers to create marketing content.
    • Creating and managing a content calendar and scheduling deadlines.
    • Maintaining an up-to-date understanding of the company, its products, and its client base to implement effective marketing campaigns.
    • Developing and maintaining strong working relationships with external vendors.

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    • Work primarily with the local online marketing team to conceptualize, design, and execute local onsite marketing campaigns.
    • Engage with cross-functional teams to develop relevant marketing strategies to acquire and retain users.
    • Create a quarterly campaign plan and calendar for the local market and ensure seamless execution for these campaigns.
    • Managing multiple promotional communication channels such as push notification, in apps notification, onsite notification, banner, SMS, etc.
    • Regularly review and assess campaign performances and provide actionable insights and recommendations 

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    • Growing ShopBack ID's merchant base by identifying growth sectors, acquiring new merchant partnerships and renewing existing relationships.
    • Conducting market analysis and research for existing and new merchants.
    • Developing ideas for merchant campaigns, managing campaign processes and execution.
    • Attending and mediating meetings and reporting back details of discussions.
    • Preparation of presentations to merchants.

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    • Drive the overall growth, business development, and partnerships with brands and merchants.
    • Build and lead strategic plans and initiatives to ensure that ShopBack is well attuned to industry trends, expansion opportunities, and competitive threats.
    • Lead, empower and mentor your team to bring growth and development to the business unit.
    • Initiate, manage and oversee the execution of marketing strategies and user growth campaigns.

     

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    • Work closely with the Country General Manager supporting across various business units and functions (sales/marketing/operations etc)
    • Independently manage projects end-to-end including scoping, problem/issue structuring, analysis and managing cross functional stakeholders
    • Define, monitor and evaluate key business metrics, conducting analysis which lead to actionable insights for continuous improvement

     

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    • Serve as CS Automation Executive at the country level including AI Chatbot and other automation of ShopBack.
    • Build and maintain relevant chatbot flows for the country, by structuring content blocks and continuously improving the copywriting to deliver great user journeys on the chatbot channel. 
    • Apply data analytics techniques to analyze chat logs and user feedback to improve the coverage rate and customer satisfaction of the chatbot.
    • Identify areas of opportunity and innovation, including best practices and recommendations for overall chatbot performance.

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  • Internships

    6 months internships program

    • Provide effective administrative support to ensure the work process in the BD department runs smoothly.
    • Set up Commercial term which includes commission, cashback, contracts, deals, upsizes during campaigns period.
    • Prepare invoices and quotations to merchants.
    • Coordinating and arranging client events, meetings, appointments, and conferences.
    • Assisting with the preparation of presentations and pitches for prospective clients.

    Click on the title above for more job details & requirements.

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